Overview
Service Desk 2.0 is a customer service and sales support team that operates 24/7, providing rapid response times without using bots. They focus on personalized customer interactions to enhance client relationships and have reported that clients using their services have seen revenue increases of over 25%. The company also offers outsourcing solutions for consumer support, including cross-selling and up-selling strategies tailored to clients' products.
Financials
Revenue history (in k)
Filing timeliness
No financial statement for 2024 – the filing deadline has passed. 3 of 5 financial statements were filed late (the longest delay 438 days for 2022).
- 2024not filed
- 202321/08/2024
- 202225/09/2024
- 202107/10/2022
- 202002/10/2021
- 201912/10/2020
Data and insights are generated automatically from financial statements – they may contain errors and are neither a credit assessment nor business advice.
Statistics
How the company ranks by revenue within its industry, city, voivodeship and across Poland in 2023.
Results vs industry
Industry
Offer
- Customer service
- Sales support
- Telephone helpline support
- Chat support
- Email support
- Call center outsourcing
Website technology
- Website
- WordPress
- Analytics and marketing
- Google Tag Manager
- Meta Pixel
Authorized Representatives
Manner of representation
Each member of the management board is authorized to make declarations on behalf of the company independently.
Ownership
| Owner | Shares | Share value | Stake |
|---|---|---|---|
Krzysztof Józef Rzeszutekage 36 | 46 | $621.29 | 46% |
| 49 | $661.80 | 49% | |
Others | 5 | $67.53 | 5% |
Beneficial owners
| Person | Rights |
|---|---|
Bank accounts
Was a VAT taxpayer from 2019-05-18 to 2024-09-30.
Reason for removal: Art. 96 ust. 9a pkt 3 (VAT returns showing no transactions filed for 6 consecutive months or 2 quarters)
Debt
No entries in the National Debtors Register (KRZ).
Public aid
8 public aid cases recorded, with a total value of $301,500.
| Grant date | Purpose | Gross amount | Granting body | |
|---|---|---|---|---|
| Nov 1, 2020 | De minimis aid (in accordance with Commission Regulation No 1407/2013 or earlier) | $1,421$1,421 | Rzeszowska Agencja Rozwoju Regionalnego S.A. | |
| Sep 20, 2020 | Aid compensating for the negative economic consequences of COVID-19, granted in limited amounts | $1,472$1,472 | Prezes Zakładu Ubezpieczeń Społecznych | |
| Sep 14, 2020 | Aid for SME access to finance — aid for start-ups | $256.2K$256,212 | Prezes Polskiej Agencji Rozwoju Przedsiębiorczości |
Competitors
| Name | Revenue | Website | ||
|---|---|---|---|---|
| Cloudsofthousesp. z o.o. | $47,361.41 | cloudsofthouse.com | ||
| Regen Itsp. z o.o. | $21,425.96 | regenit.pl | ||
| Cybersolussp. z o.o. | $18,638.99 | cybersolus.com | ||
| Sontopsp. z o.o. | $17,089.71 | sontop.pl | ||
| OffwegoP.S.A. | $15,916.62 | offwego.pl | ||
| Hand2band Groupsp. z o.o. | $15,206.21 | hand2band.media | ||
| Custcodesp. z o.o. | $13,210.90 | custcode.com | ||
| IM Itsp. z o.o. | $9,492.12 | im-it.pl | ||
| Assistronsp. z o.o. | $9,318.86 | assistron.pl | ||
| Data Respondersp. z o.o. | $8,254.74 | dataresponder.com |
Change history
| Date | Event | |
|---|---|---|
| 2021-08-24 | Address change (Ul. Poznańska 2c/3, 35-084, Rzeszów → Al. Armii Krajowej 80/10, 35-307, Rzeszów) | |
| 2020-12-04 | Address change (954e, 36-002, Jasionka → Ul. Poznańska 2c/3, 35-084, Rzeszów) | |
| 2019-05-07 | Entered in the register |
FAQ
Last updated: 2026-04-12