Overview
Lockus operates a 24/7 contact center serving customers by phone, chat, email and social media. Its services include multilingual support, integrations and assistance in improving customer communication and service.
Financials
Revenue history (in k)
Data and insights are generated automatically based on financial statements and may contain errors. This analysis is for informational purposes only and does not constitute an official assessment of the company's credibility or business advice.
Statistics
How the company ranks by revenue within its industry, region and across Poland in 2025.
Results vs industry
Industry
Bank accounts
Registered as a VAT taxpayer on 2003-12-31. Active
16 1020 2906 0000 1702 0159 0843- 34 1020 2892 0000 5002 0738 8236
Debt
No entries in the National Debtors Register (KRZ). No proceedings in KRZ
Public aid
6 public aid cases recorded, with a total value of $196,824.
| Grant date | Purpose | Gross amount | Granting body | |
|---|---|---|---|---|
| Dec 10, 2025 | De minimis aid (in accordance with Commission Regulation 2023/2831) | –– | Prezydent Miasta Kraków | |
| Apr 6, 2021 | Aid compensating for the negative economic consequences of COVID-19, granted in limited amounts | –– | Prezes Zakładu Ubezpieczeń Społecznych | |
| Apr 6, 2021 | Aid compensating for the negative economic consequences of COVID-19, granted in limited amounts | –– | Prezes Zakładu Ubezpieczeń Społecznych |
Tenders
1 tender recorded as contractor, with a total value of $3,086,317.
| Publication date | Subject | Amount | Contracting authority | |
|---|---|---|---|---|
| Jan 22, 2025 | Świadczenie usługi obsługi infolinii „PKP Intercity” S.A. | $3.1M$3,086,317 | PKP Intercity S.A. |
Public procurement disputes (KIO)
Lockus has been a party to 5 cases before the National Appeal Chamber (since 2024). It filed 2 appeals (1 dismissed, 1 discontinued). In 3 cases it joined the proceedings as a participant.
Trademarks
Lockus currently holds no active trademarks with the Polish Patent Office. 2 marks have expired or were not registered. The first mark was filed in 2013.
| Mark | Protected until | |
|---|---|---|
| GEA(word) | – | |
| SPIN(word) | – |
Regulatory authorisations
| Authority | Type | Status | |
|---|---|---|---|
 KNF | Consumer credit intermediary | Active | |
 BDO | BDO register entry | Active |
Authorized Representatives
Manner of representation
In the case of a one-person management board, the company is represented by the President of the Management Board; in the case of a multi-member management board, joint action by two members of the management board or by a member of the management board jointly with a commercial proxy is required to represent the company.
Ownership
| Owner | Shares | Share value | Stake |
|---|---|---|---|
| 10,000 | $1,350,621.29 | 100% |
Beneficial owners
| Person | Rights |
|---|---|
Competitors
| Name | Revenue | Website | ||
|---|---|---|---|---|
| Contact Centersp. z o.o. | $19,293,110.75 | contactcenter.pl | ||
| Arteria Customer Servicessp. z o.o. | $16,618,739.81 | arteriacs.pl | ||
| Great CallS.K.A. | $8,837,348.07 | greatcall.pl | ||
| TelmonS.K.A. | $8,267,235.90 | telmon.pl | ||
| CALL Center Dynamic SalesS.A. | $6,706,353.96 | ccds.pl | ||
| Databrokersp. z o.o. | $4,034,706.65 | databroker.pl | ||
| Contact.Plsp. z o.o. | $3,631,245.30 | contact.pl | ||
| Medusmosp. z o.o. | $3,539,951.87 | medusmo.com | ||
| Multi Contact Centersp. z o.o. | $2,664,372.63 | multicc.pl | ||
| Polcallsp. z o.o. | $1,454,340.71 | polcall.pl |
Change history
| Date | Event | |
|---|---|---|
| 2025-06-20 | Share capital change (3,950,000.00 PLN → 5,000,000.00 PLN) | |
| 2015-04-01 | Share capital change (2,950,000.00 PLN → 3,950,000.00 PLN) | |
| 2007-04-27 | Share capital change (325,000.00 PLN → 2,950,000.00 PLN) | |
| 2007-04-27 | Name change (Pfaffenhain Pl → Lockus) | |
| 2001-06-27 | Entered in the register |
FAQ
Last updated: 2026-10-07