Overview
Multi Contact Center is a call center based in Kraków that provides comprehensive customer service solutions, including technical support, consumer hotlines, sales campaigns, customer satisfaction surveys, and loyalty program management. The company utilizes advanced technologies such as voice bots, chat bots, and IVR systems to enhance service delivery. They offer multilingual support and are available 24/7 to assist clients across various industries.
Financials
Revenue history (in k)
Data and insights are generated automatically based on financial statements and may contain errors. This analysis is for informational purposes only and does not constitute an official assessment of the company's credibility or business advice.
Statistics
How the company ranks by revenue within its industry, region and across Poland in 2025.
Results vs industry
Industry
Bank accounts
Registered as a VAT taxpayer on 2019-06-01. Active
Debt
No entries in the National Debtors Register (KRZ). No proceedings in KRZ
Public aid
| Grant date | Purpose | Gross amount | Granting body | |
|---|---|---|---|---|
| Jun 14, 2020 | Aid compensating for the negative economic consequences of COVID-19, granted in limited amounts | $21,540$21,540 | Polski Fundusz Rozwoju S.A. | |
| Apr 27, 2020 | Aid compensating for the negative economic consequences of COVID-19, granted in limited amounts | $1,282$1,282 | Prezydent Miasta Kraków |
Tenders
No recorded participation in tenders.
Authorized Representatives
Manner of representation
In the case of a one-person management board, a member of the management board is authorised to make declarations of will on behalf of the company and incur obligations. In the case of a management board consisting of two or more persons, the following action is required to make declarations on behalf of the company: a) the President of the Management Board acting independently; or b) two members of the management board acting jointly; or c) one member of the management board jointly with a commercial proxy.
Ownership
| Owner | Shares | Share value | Stake |
|---|---|---|---|
Łukasz Bogusław Chrobak (37) | 20 | $810.37 | 10% |
Robert Grzegorz Mazur (52) | 95 | $3,849.27 | 47.5% |
Others | 85 | $3,444.08 | 42.5% |
Beneficial owners
| Person | Rights | |
|---|---|---|
Robert Grzegorz Mazur (52)  | Shareholder of a limited liability company, 27000.0 PLN |
Competitors
| Name | Revenue | Website | ||
|---|---|---|---|---|
| CALL Center Dynamic SalesS.A. | $6,706,353.96 | ccds.pl | ||
| ArteriaS.A. | $6,373,817.78 | arteriasa.com | ||
| CSPsp. z o.o. | $5,905,616.98 | contactsales.pl | ||
| Contact.Plsp. z o.o. | $3,807,456.19 | contact.pl | ||
| Medusmosp. z o.o. | $3,539,951.87 | medusmo.com | ||
| BPO Managementsp. z o.o. | $1,471,783.66 | bpom.pl | ||
| Polcallsp. z o.o. | $1,454,340.71 | polcall.pl | ||
| VEE Centersp. z o.o. | $1,318,672.22 | voicetel.pl | ||
| Event Solutions Centersp. z o.o. | $1,058,237.94 | eventsc.pl | ||
| Vocare Bposp. z o.o. | $875,325.79 | vocarebpo.pl |
Change history
| Date | Event | |
|---|---|---|
| 2019-08-21 | Address change (Ugorek 10 B/44, 31-456, Kraków → Ul. Ostatnia 1c, 31-444, Kraków) | |
| 2019-08-21 | Name change (Tapa → Multi Contact Center) | |
| 2019-08-21 | PKD change (Removed: 43.21.Z, 43.29.Z, 45.32.Z, 46.21.Z, 46.51.Z, 47.11.Z, 47.19.Z, 47.41.Z, 47.81.Z, 47.89.Z, 47.91.Z, 47.99.Z, 49.41.Z, 52.10.B, 56.21.Z, 56.29.Z, 56.30.Z, 63.11.Z, 63.12.Z, 68.10.Z, 68.20.Z, 73.12.D, 74.10.Z, 77.11.Z, 77.12.Z, 77.29.Z, 77.32.Z, 77.33.Z, 77.39.Z, 77.40.Z, 85.60.Z; Added: 70.21.Z, 70.22.Z, 73.20.Z, 82.20.Z) | |
| 2013-12-13 | Entered in the register |
FAQ
Last updated: 2026-06-30