Overview
Contact Center is a provider of international customer service with over 20 years of experience, specializing in enhancing customer relationships for major brands. The company offers services such as sales support, customer inquiries management, marketing research, and advanced process automation using AI, while providing multilingual communication in 20 languages. It focuses on delivering comprehensive customer service solutions that improve client satisfaction and business growth.
Financials
Revenue history (in m)
Data and insights are generated automatically based on financial statements and may contain errors. This analysis is for informational purposes only and does not constitute an official assessment of the company's credibility or business advice.
Statistics
How the company ranks by revenue within its industry, region and across Poland in 2025.
Results vs industry
News
The power of experience in the AI era. How Polish companies should prepare for generational transformation? Arteria CX was part of the expert meeting at SGH.
Katarzyna Piskorska among top managers of the Contact Center market according to „Gazeta Finansowa”, our experts write about the human dimension of technology in CX.
AI needs experience. The project „The power of experience in the AI era” awarded in Cannes!
The best business starts with people. Arteria CX at the 13th Women in Business Congress.
How to effectively combine automation with human potential – Arteria CX was part of EY Contact Center Day
Industry
Bank accounts
Registered as a VAT taxpayer on 2014-05-08. Active
40 1140 2062 0000 7207 5700 1001
42 1600 1462 1081 4800 1000 0010- 35 1750 0009 0000 0000 3022 2725
Debt
No entries in the National Debtors Register (KRZ). No proceedings in KRZ
Public aid
| Grant date | Purpose | Gross amount | Granting body | |
|---|---|---|---|---|
| Aug 24, 2023 | De minimis aid (in accordance with Commission Regulation No 1407/2013 or earlier) | —— | DRUGI MAZOWIECKI URZĄD SKARBOWY W WARSZAWIE |
Tenders
3 tenders recorded as contractor, with a total value of $4,158,571.
| Publication date | Subject | Amount | Contracting authority | |
|---|---|---|---|---|
| Feb 18, 2026 | Świadczenie Obsługi Telefonicznej Klientów Systemu Poboru Opłaty Elektronicznej Krajowej Administracji Skarbowej | $2.2M$2,241,893 | Ministerstwo Finansów | |
| Oct 1, 2025 | Świadczenie Usług poprzez zapewnienie Personelu o kwalifikacjach i kompetencjach z zakresu contact center do obsługi Infolinii ARiMR na okres 24 miesięcy. | $458.7K$458,702 | Agencja Restrukturyzacji i Modernizacji Rolnictwa | |
| Jun 2, 2025 | „Świadczenie kompleksowej usługi Infolinii PARP dla klienta zewnętrznego, realizowanej za pomocą dedykowanych kanałów kontaktu” | $1.5M$1,457,976 | Polska Agencja Rozwoju Przedsiębiorczości |
Regulatory authorisations
| Authority | Type | Status | |
|---|---|---|---|
 BDO | BDO register entry | Active |
Authorized Representatives
Manner of representation
In the case of a one-person management board, one member of the management board is authorized to make declarations of will on behalf of the company. In the case of a multi-member management board, joint action by two members of the management board or by one member of the management board together with a commercial proxy is required to make declarations of will on behalf of the company.
Ownership
| Owner | Shares | Share value | Stake |
|---|---|---|---|
Arteria S.A. | 6,192 | $83,630.47 | 100% |
Beneficial owners
| Person | Rights | |
|---|---|---|
Marcin Marzec (52)  | Posiada pośrednio 59,50% akcji w spółce arteria s.a., która posiada bezpośrednio 100% udziałów w spółce | |
Sebastian Pielach (47) | Posiada pośrednio 40,50% akcji w spółce arteria s.a., która posiada bezpośrednio 100% udziałów w spółce |
Competitors
| Name | Revenue | Website | ||
|---|---|---|---|---|
| Arteria Customer Servicessp. z o.o. | $16,618,739.81 | arteriacs.pl | ||
| Invent Peoplesp. z o.o. | $13,833,916.25 | inventpeople.pl | ||
| Great CallS.K.A. | $8,837,348.07 | greatcall.pl | ||
| TelmonS.K.A. | $8,267,235.90 | telmon.pl | ||
| CALL Center Dynamic SalesS.A. | $6,706,353.96 | ccds.pl | ||
| ArteriaS.A. | $6,373,817.78 | arteriasa.com | ||
| CSPsp. z o.o. | $5,905,616.98 | contactsales.pl | ||
| Contact.Plsp. z o.o. | $3,631,245.30 | contact.pl | ||
| Medusmosp. z o.o. | $3,539,951.87 | medusmo.com | ||
| Multi Contact Centersp. z o.o. | $2,664,372.63 | multicc.pl |
Change history
| Date | Event | |
|---|---|---|
| 2017-06-14 | Address change (Muszkieterów 15a, 02-273, Warszawa → Ul. Stawki 2a, 00-193, Warszawa) | |
| 2015-04-10 | PKD change (Removed: 18.20.Z, 58.2, 59.20.Z, 62.0, 63.1, 63.9, 66.29.Z, 68.20.Z, 71.20, 73.1, 73.20.Z, 74.90.Z, 77.33.Z, 77.39.Z, 77.40.Z, 82.99.Z, 85.59.B) | |
| 2014-05-08 | Entered in the register |
FAQ
Last updated: 2026-10-02