
Overview
Alfavox is a provider of Customer Experience solutions, specializing in Video Contact Center systems, Video Chat, Contact Center, Workforce Management, and Predictive Dialer technologies. These systems are designed to enhance sales, improve project profitability, and optimize communication channels for businesses worldwide. The company also offers an autonomous assistant named AALIA to streamline operations and increase consultant productivity.
Financials
Revenue history (in m)
From the notes
| Current income tax (CIT due) | $0 |
Filing timeliness
5 of 6 financial statements were filed late (the longest delay 132 days for 2024). 2 of 6 audited by a statutory auditor.
- 202528/06/2026
- 202424/11/2025
- 202329/07/2024
- 202217/08/2023
- 202108/11/2022
- 202028/11/2021
Data and insights are generated automatically from financial statements – they may contain errors and are neither a credit assessment nor business advice.
Statistics
How the company ranks by revenue within its industry, city, voivodeship and across Poland in 2025.
Results vs industry
Industry
Public procurement
7 tenders recorded as contractor: 6 national ($337,825) and 1 EU ($43,535).
| Publication date | Subject | Amount | Contracting authority | |
|---|---|---|---|---|
| Aug 7, 2025 | Expansion of the contact center system and provision of technical support for the “Helpline” hotline | $29,806$29,806 | Biuro Rzecznika Praw Pacjenta | |
| Jul 25, 2025 | Provision of technical support and maintenance services for the contact center system at Biuro Rzecznika Praw Pacjenta, dedicated to handling telephone traffic on the BRPP Helpline. | $62,958$62,958 | Biuro Rzecznika Praw Pacjenta | |
| Jun 3, 2025 | Provision of an online messenger enabling a Wrocław resident to connect via video chat with a customer service employee of UM Wrocław for a period of 24 months, with an option | $43,535$43,535 | Gmina Wrocław - Urząd Miejski Wrocławia |
Alfavox has been a party to 14 cases before the National Appeal Chamber (since 2022). It filed 11 appeals (5 upheld, 3 dismissed, 3 discontinued). In 3 cases it joined the proceedings as a participant.
| Date | Subject of dispute | Outcome | Other party | |
|---|---|---|---|---|
| Nov 7, 2024 | Order | Discontinued | Centrum Informatyki Resortu Finansów | |
| Nov 4, 2024 | Judgment | Dismissed | Skarb Państwa Ministerstwo Rodziny Pracy i Polityki Społecznej | |
| Oct 17, 2024 | Order | Discontinued | Ministerstwo Rodziny, Pracy i Polityki Społecznej |
Authorized Representatives
Manner of representation
In the event of a multi-member management board, each member of the management board acting independently is authorised to make declarations of will on behalf of the company.
Supervisory board
Ownership
| Owner | Shares | Share value | Stake |
|---|---|---|---|
Michał Mariusz Góraage 46 | 550 | $7,428.42 | 55% |
Others | 450 | $6,077.80 | 45% |
Beneficial owners
| Person | Rights |
|---|---|
Bank accounts
Registered as a VAT taxpayer on 2004-12-16.
07 1090 1854 0000 0001 6614 1125
37 1560 0013 2030 8814 0000 0001
40 1140 1049 0000 2098 7400 1004
Debt
No entries in the National Debtors Register (KRZ).
Public aid
18 public aid cases recorded, with a total value of $445,431.
| Grant date | Purpose | Gross amount | Granting body | |
|---|---|---|---|---|
| Jun 30, 2025 | De minimis aid (in accordance with Commission Regulation 2023/2831) | $5,023$5,023 | Prezes Banku Gospodarstwa Krajowego | |
| Aug 8, 2024 | De minimis aid (in accordance with Commission Regulation 2023/2831) | $16,704$16,704 | Prezes Banku Gospodarstwa Krajowego | |
| Jul 31, 2023 | De minimis aid (in accordance with Commission Regulation No 1407/2013 or earlier) | $4,125$4,125 | Prezes Banku Gospodarstwa Krajowego |
Competitors
| Name | Revenue | Website | ||
|---|---|---|---|---|
| Tidio Polandsp. z o.o. | $12,182,718.02 | tidio.com | ||
| Alliance Automotive Systemssp. z o.o. | $7,463,133.52 | aasys.pl | ||
| Cogniti Technologysp. z o.o. | $7,353,001.46 | cognititechnology.com | ||
| Zowie Europesp. z o.o. | $5,716,542.52 | chatbotize.com | ||
| One Dynamicssp. z o.o. | $5,365,887.83 | theonedynamics.com | ||
| BoldareS.A. | $5,330,630.09 | boldare.com | ||
| Talent Alphasp. z o.o. | $5,231,652.11 | talent-alpha.com | ||
| Digital Workforcesp. z o.o. | $3,978,442.66 | digitalworkforce.pl | ||
| Advoxsp. z o.o. | $3,403,509.60 | advox.pl | ||
| InteliwiseS.A. | $2,283,996.68 | inteliwise.com |
Change history
| Date | Event | |
|---|---|---|
| 2022-03-08 | PKD change (Removed: 26.30.Z; Added: 72.19.Z) | |
| 2019-03-28 | Address change (Ul. Marcelińska 90, 60-324, Poznań → Ul. Ziębicka 35, 60-164, Poznań) | |
| 2018-12-10 | Address change (1 Maja 17, 43-300, Bielsko-Biała → Ul. Marcelińska 90, 60-324, Poznań) | |
| 2018-12-10 | PKD change (Removed: 42 codes) | |
| 2014-09-03 | Address change (Michałowicza 12, 43-300, Bielsko-Biała → 1 Maja 17, 43-300, Bielsko-Biała) |
FAQ
Last updated: 2026-10-07