
Overview
Arteria Customer Services is an organization specializing in the design, construction, and operation of contact center solutions. It offers professional Call Center services in sales and customer service across various communication channels, including phone, SMS, email, web forms, web chat, virtual advisors, and social media. The company collaborates with major Polish firms in industries such as energy, finance, insurance, cosmetics, publishing, telecommunications, and IT.
Financials
Revenue history (in m)
Data and insights are generated automatically based on financial statements and may contain errors. This analysis is for informational purposes only and does not constitute an official assessment of the company's credibility or business advice.
Statistics
How the company ranks by revenue within its industry, region and across Poland in 2025.
Results vs industry
Industry
Bank accounts
Registered as a VAT taxpayer on 2003-12-31. Active
37 1140 2062 0000 7207 5900 1001
57 1750 0009 0000 0000 3834 8116
60 1750 0009 0000 0000 1339 6558
Debt
No entries in the National Debtors Register (KRZ). No proceedings in KRZ
MSiG notices
| Publication date | Event | |
|---|---|---|
| Apr 2, 2024 | Transformation |
Public aid
| Grant date | Purpose | Gross amount | Granting body | |
|---|---|---|---|---|
| May 29, 2020 | Aid compensating for the negative economic consequences of COVID-19, granted in limited amounts | — | Polski Fundusz Rozwoju S.A. |
Tenders
6 tenders recorded as contractor: 5 national ($696,908) and 1 EU ($5,396,968).
| Publication date | Subject | Amount | Contracting authority | |
|---|---|---|---|---|
| Jul 28, 2026 | Świadczenie usługi obsługi infolinii: Telefonicznej Informacji Pacjenta na rzecz Rzecznika Praw Pacjenta | $45,755 | Biuro Rzecznika Praw Pacjenta | |
| Oct 9, 2025 | Świadczenie usługi: Obsługa Telefonicznej Informacji Pacjenta na rzecz Rzecznika Praw Pacjenta | $35,305 | Biuro Rzecznika Praw Pacjenta | |
| Aug 22, 2025 | Świadczenie usług telefonicznej rejestracji pacjentów w celu prowadzenia Profilaktyk Zdrowotnych na potrzeby Zespołu Opieki Zdrowotnej w Bolesławcu | $105,866 | Zespół Opieki Zdrowotnej |
Regulatory authorisations
| Authority | Type | Status | |
|---|---|---|---|
| BDO register entry | Active |
Authorized Representatives
Manner of representation
In the case of a one-person management board, one member of the management board is authorised to make declarations of will on behalf of the company. In the case of a multi-member management board, joint action of 2 (two) members of the management board or 1 (one) member of the management board jointly with a commercial proxy is required to make declarations on behalf of the company.
Ownership
| Owner | Shares | Share value | Stake |
|---|---|---|---|
Arteria S.A. | 3,600 | $486,223.66 | 100% |
Beneficial owners
| Person | Rights |
|---|---|
Marcin Marzec (52) | Posiada pośrednio 59,50% akcji w spółce arteria s.a., która posiada pośrednio 100% udziałów w spółce |
Sebastian Pielach (47) | Posiada pośrednio 40,50% akcji w spółce arteria s.a., która posiada pośrednio 100% udziałów w spółce |
Competitors
| Name | Revenue | Website | |
|---|---|---|---|
| Contact Centersp. z o.o. | $19,293,110.75 | contactcenter.pl | |
| Great CallS.K.A. | $8,837,348.07 | greatcall.pl | |
| TelmonS.K.A. | $8,267,235.90 | telmon.pl | |
| CALL Center Dynamic SalesS.A. | $6,706,353.96 | ccds.pl | |
| ARAMsp. z o.o. | $6,467,067.05 | aram.eu | |
| ArteriaS.A. | $6,373,817.78 | arteriasa.com | |
| CSPsp. z o.o. | $5,905,616.98 | contactsales.pl | |
| Contact.Plsp. z o.o. | $3,631,245.30 | contact.pl | |
| Multi Contact Centersp. z o.o. | $2,664,372.63 | multicc.pl |
Change history
| Date | Event |
|---|---|
| 2024-05-28 | Share capital change (200,000.00 PLN → 1,800,000.00 PLN) |
| 2024-02-26 | Entered in the register |
FAQ
Last updated: 2026-10-03