Activities of call centres (PKD 82.20.Z)2007
Industry statistics (2025)
Number of companies
Companies
11,931
Companies (primary PKD)
1,359
Companies with financials
341
Business turnover
Legal structure
Legal formShare of companiesNumber of companies
- JDG53.5%727
- Sp. z o.o.42.0%571
- Sp. k.2.0%27
- S.A.0.7%9
- Sp. j.0.5%7
- Other0.5%7
- Foundation0.2%3
- P.S.A.0.1%2
- Association0.1%1
- Cooperative0.1%1
Financial results
Median revenue
Ranking
Median revenue compared with other PKD codes.
Top companies by revenue
| # | Company | Legal form | Revenue | Net profit |
|---|---|---|---|---|
| 1 | sp. z o.o. | USD 207.81m | USD 12.30m | |
| 2 | sp. z o.o. | USD 80.44m | USD 1.20m | |
| 3 | S.A. | USD 76.96m | USD 1.41m | |
| 4 | sp. z o.o. | USD 59.74m | USD 591.86k | |
| 5 | sp. z o.o. | USD 55.27m | USD 2.73m | |
| 6 | sp. z o.o. | USD 52.45m | USD 1.36m | |
| 7 | sp. z o.o. | USD 36.44m | USD 1.68m | |
| 8 | sp. z o.o. | USD 34.27m | USD 1.15m | |
| 9 | sp. z o.o. | USD 30.59m | USD 452.25k | |
| 10 | sp. z o.o. | USD 29.72m | USD 936.21k |
Fastest-growing companies
| # | Company | Legal form | Revenue | Y/Y growth |
|---|---|---|---|---|
| 1 | sp. z o.o. | USD 1.36m | +167.2% y/y | |
| 2 | sp. z o.o. | USD 910.64k | +141.4% y/y | |
| 3 | sp. z o.o. | USD 1.11m | +140.5% y/y | |
| 4 | sp. z o.o. | USD 3.49m | +94.0% y/y | |
| 5 | sp. z o.o. | USD 952.33k | +70.9% y/y | |
| 6 | sp. z o.o. | USD 207.81m | +69.9% y/y | |
| 7 | sp. z o.o. + limited partnership | USD 562.98k | +53.8% y/y | |
| 8 | sp. z o.o. | USD 4.02m | +51.2% y/y | |
| 9 | S.K.A. | USD 821.58k | +50.6% y/y | |
| 10 | sp. z o.o. | USD 2.65m | +50.2% y/y |
Stock market
No companies from this industry are listed.
Related PKD codes in division 82
FAQ
The primary industry for 1,359 companies is activities of call centres. 341 entities have filed financial statements.
In 2024, 88 new companies with PKD 82.20.Z were registered. In all of 2023, there were 93 such companies.
In 2024, 7 companies with PKD 82.20.Z were deregistered. In all of 2023, there were 10 such companies.
In 2025, the median revenue for PKD 82.20.Z was USD 451.65k and the mean revenue was USD 5.46m, based on 192 financial statements. Averages and medians include only companies that file financial statements, excluding sole proprietorships.
Yes, in 2025, the median net profit was USD 11.51k, an improvement on 2024 (USD 7.64k). Among all 626 industries in Poland, PKD 82.20.Z ranks 343rd, placing it among the weakest 45%.
The most common legal form for PKD 82.20.Z is a sole proprietorship, used by 727 companies in this industry (53.5% of the total). In second place is sp. z o.o. (571 companies, 42.0%), and in third place – sp. k. (27 companies, 2.0%).






